Refund policy

We hope you love your purchase! If an item does not work for you, you may request a return within 14 days of delivery.

Approved returns are eligible for store credit or an exchange when the requested replacement is available. We do not issue refunds to the original payment method.

To qualify for a return, merchandise must be unworn, unwashed, free from odors, makeup and pet hair, and returned with its original tags attached. Proof of purchase or the original order information is required.

Please contact Cotton & Blues Boutique before sending back an item. Returns sent without prior approval may not be accepted. Customers are responsible for return-shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Exchanges are subject to availability. If the requested size or item is unavailable, store credit will be issued instead.

Gift cards, personalized items, intimate items, and merchandise specifically marked “Final Sale” cannot be returned or exchanged.

Please inspect your order when it arrives. Contact us promptly if an item is damaged, defective, or incorrect, and include photographs when possible so we can make it right.

Cotton & Blues Boutique reserves the right to refuse returns that do not meet these conditions.